Privacy Policy
How we collect, use, and protect your information when you interact with Durai Digital.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have when you visit our website or work with us.
We value your privacy and aim to keep our data handling clear, secure, and aligned with the services we provide.
Introduction
At Durai Digital Agency ("we", "our", "us"), we respect your privacy and are committed to protecting your personal information. This Policy describes the information we collect and how we handle it across our website and services.
What Information We Collect
- Information you provide directly, such as your name, email address, phone number, company name, billing details, and any other information you submit via forms or when working with us.
- Automatically collected information such as IP address, browser type, device details, and pages visited on our website.
- Cookies and tracking technologies used to improve experience, analyze traffic, and personalize content.
How We Use Your Information
- To improve our digital marketing services and your experience on our website.
- To respond to inquiries and provide customer support.
- To process payments and manage accounts.
- To send updates, offers, and marketing communications, with opt-out available at any time.
- To comply with legal obligations and to prevent fraudulent activity.
How We Share Your Information
We do not sell your personal information. We may share it with trusted vendors who help us operate our website, run marketing campaigns, process payments, or deliver services.
We may also share information with legal or compliance recipients when required by law, regulation, or legal process, and in connection with a merger, acquisition, or sale of company assets.
Cookies and Tracking
Cookies help us understand how people use the website so we can improve content, performance, and navigation.
You can manage cookie behavior in your browser settings, though some features may not work as intended if cookies are disabled.
Data Security
We use reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, disclosure, or loss.
No online system is completely risk-free, so we cannot guarantee absolute security, but we take protection seriously and review our practices regularly.
Data Retention
We keep personal data only for as long as needed to provide services, respond to inquiries, maintain records, or meet legal and accounting requirements.
Your Privacy Rights
- Request access to the personal data we hold about you.
- Ask us to correct or delete your information where applicable.
- Opt out of marketing communications at any time.
- Object to or restrict certain types of processing where the law provides that right.
Third-Party Links
Our website may link to other websites or services that we do not control. Their privacy practices are governed by their own policies, so please review those before sharing information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. When we do, we will post the revised version on this page.
Need help with this policy?
Contact us directly if you have a privacy question or want us to clarify how we handle your information.